Hi, We're Centerfield. Centerfieldis a cutting-edge digital marketing and sales technology company headquartered in the heart ofSilicon Beach with additional offices in New York, Boston, Florida, and Jamaica. Our growing organization continues to impact the AdTech space by providing end-to-end customer acquisition services and analytics for our high-profile clients, while also successfully tailoring every step of the customer's shopping experience.
How do we do this? Centerfield develops intelligent Big Data driven marketing and sales technology which drives more than two million sales each year for brands such as AT&T, Sprint, ADT, Spectrum, and CenturyLink. Our technology platform, Dugout , combined with our leading consumer guides and 1500 person sales and retention center deliver new customers at scale to top residential services, business services, and telecommunications brands worldwide.
Were always interested in expanding our team with top talent. Our creative work environment allows for innovative ideas and encourages a collaborative team culture... make sure to check out our perks below!
As a strategic business partner, you will help the company achieve its goals and objectives by being a team member advocate, change leader, and champion for building engaged teams that consist of high quality members. This position will require frequent interaction with staff both onsite and in our corporate office. You will work closely with our stakeholders to provide prompt quality assistance.
Duties & Responsibilities
Assist the Human Resources Manager in leading the HR function
Provide guidance to employees and management regarding HR policies, practices and relevant employment law.
Manage the entire disciplinary process: conduct disciplinary hearings and investigations, coordinate with department management and advise on the process for employee coaching and corrective actions.
Ensure timely implementation of employee benefits including, but not limited to; enrollments, terminations, bill reconciliations, data entry and administration and ensure employees have timely access to benefit information
Diversity - Ensure inclusion and an open/equitable work environment for all employees related to programs, policies and procedures and continuously promote diversity in staffing.
Performance Management - Provide guidance to regional leaders on performance evaluations and effective communication/coaching to employees.
Manage performance review process and implement measures such as IDPs and PIPs with line management to move talent base forward.
Organizational Design/Change Management - Partner with regional leaders to develop and maintain an organizational design structure that provides appropriate levels of management as well as desired development opportunities. Lead change management initiatives by creating awareness, understanding, buy-in and ownership for change.
Ensure implementation and monitor compliance of existing company policies and programs. Ensure compliance with all government laws, as well as all company policies and procedures.
Communication - Provide information to business partners in a timely and effective manner.
Utilize systems to ensure effective and appropriate reports are available to analyze business needs and act proactively to impact change.
Participate in regional meetings and other communication meetings as needed.
Regularly report employee relations issues/activities to Human Resource Manager.
Keep Human Resource Manager apprised of relevant employee communications/morale issues, trends, needs and/or developments
Operations Support - Visit locations/departments on a regular basis to stay current on employee issues, success of initiatives, and to keep familiar with operational processes and procedures.
Other duties assigned
Skills, Qualification & Competencies
Bachelors Degree in Human Resources, Business Administration, or related field
Minimum of three (3) to five (5) years of HR and Supervisory experience
Computer proficiency, e.g., MS Office (Outlook, Word, EXCEL, PowerPoint), HRIS
Knowledge of labour laws, counseling/coaching skills, benefits management and strong training/presentation skills.
Experience with interviewing, orientation, training and/or supervision of employees
Attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to handle multiple demands, work under time pressures and meet deadlines
Conflict resolution and crisis management experience
Personal integrity to handle confidential information
Willingness to be open, to learn and to take on new responsibilities
Demonstrate objectivity, neutrality and calmness under pressure
Outstanding, dynamic customer service skills
Effective listening and conflict resolution skills
Effective communication skills in English
Ability to work efficiently in a fast-paced environment and flexibility to quickly adapt to changing conditions
Available to work evenings and weekends
To learn more, visit us Here .
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/ .
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
