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Tax Administration Jamaica (TAJ), the largest tax collecting Authority in Jamaica, is seeking suitably qualified individuals to apply for the following vacant position:
Collections Officer (Level 4)
Montego Bay RSC (3 positions)
Moneague Tax Office (1 position)
Job Purpose
To process tax related transactions with the attendant fees, collect, receipt and account for revenue paid within the Tax Office directly or by mail.
Key Responsibility Areas
Technical and Professional Duties
Checks and signs for high valued stock received from the Stock Officer;
Examines documents presented by taxpayers/customers for the various transaction types (such as motor vehicle registration and fitness fee, applications for motor vehicle titles, plates and Trade Licence Certificate etc.) ensuring completeness and authenticity of documentation;
Advises taxpayer of and collects relevant amount to be paid for the specific transaction;
Inputs Taxpayer Registration Number and/or other relevant information from the documentation to appropriate payment screen of the Integrated New Cash Remittance System (INCRS);
Returns supporting documents to the taxpayer/customer;
Stamps and signs receipt generated by the system and issues to the customer/taxpayer with the Motor Vehicle Registration Certificate (MVRC), sticker, plates and Trade Licence Certificate etc. where applicable;
Checks Tax Returns (i.e. for PAYE, Education Tax and Income Tax etc.) filed by taxpayers and keys relevant information to the INCRS, ensuring;
Endorses, stamps and signs Fact of Filing Receipt as well as general receipt generated by the system for any payment made and issues to the taxpayer;
Processes Returns submitted via mail or the Drop/Deposit Box, ensuring where applicable that monies received (cash, cheques or money order) coincide with that recorded in the Value Book;
Prepares relevant receipts and returns to Value Book Officer for transmission to taxpayer;
Ensures payments of all Returns are credited to the appropriate Heads of Revenue;
Prepares and issues Revenue Deposit Received to customers as change from cheques;
Checks deposit accounts to verify accuracy of amounts presented on RDR to be used by tax/payers/customers;
Prepares Refund Certificates;
Checks and accounts for all cash, cheques, debit and credit card payments received;
Disseminates information to customers;
Secures and returns unused stock at the end of the workday;
Batches credit and debit card receipts;
Reconciles the revenue collected with that recorded on the system and the total for the receipts issued;
Prepares lodgement slips and relevant documentation for deposit to HEART, NIS and TAJ’s bank accounts;
Performs other duties as assigned by the Collections Supervisor.
Required Competencies
Specific Knowledge
Good knowledge of the relevant tax laws and regulations;
Comprehensive knowledge of Tax Administration policies and procedures;
Comprehensive knowledge in ICTAS and INCRS;
Good knowledge of the FAA Act and Regulations;
Working knowledge of relevant computer applications.
Excellent time management skill;
Excellent communication, interpersonal and team skills;
Excellent customer relations skill;
High level of integrity and ethics.
Qualification and Experience
BSc. Degree in Accounting, ACCA Level 2 or equivalent qualification;
Training in Integrated Computerized Tax Administration System (ICTAS) and Integrated Cash Remittance System (INCRS);
Two (2) years related work experience.
Working Conditions
Normal office environment;
Extremely long working hours at times.
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