WebsiteMinistry of Economic Growth and Job Creation (MEGJC)
Achieving prosperity through economic growth and sustainable development
The Ministry of Economic Growth and Job Creation invites applications to fill the post of:
Community Development Officer (GMG/SEG 1)– Social Services Unit
Job Summary
Reporting to the Senior Community Development Officer, the Community Development Officer is responsible for organizing and overseeing the relocation/regularization of selected families onto housing solution; creating opportunities through planned programmes so that residents can access developmental help in the physical and economic planning of communities; and training selected householders from condominiums to assume responsibilities as executives of the co-operatives.
The incumbent also has responsibility for the administration and enforcement of the collection of outstanding revenue arising out of the provision of housing solutions. This includes accounts receivables within a geographical area as assigned.
Key Responsibilities
Conducts socio- economic/market surveys
Coordinates the settlement of Unit holders into new/existing communities
Assists in the sensitization of unit holders to Ministry policies and regulations as well as their rights and obligations
Acts as liaison between communities and providers of social development services in education/skills training, family life and counselling, health, small business development and venture capital funding
Conducts occupancy audits in order to verify land
Plans, design and implements all aspects of the Social Housing Programme
Participates in the preparation of the Unit’s budget and operational plan
Prepares status/ monthly reports
Prepares mortgage payments and utilities correspondences
Liaises with Legal Department re the preparation of Sales Agreements
Initiates collection drives and develops strategies to improve collection levels
Manages/updates scheme accounts
Develops and implements strategies for resolving mortgage, boundary and covenant disputes
Establishes and monitors Management Committees (Citizen Associations)
Investigates breaches of regulation such as encroachment and illegal occupancy, prepares and submit reports
Dispatches demand notices
Organizes community health fairs
Participates in the preparation of official submissions and briefs
Works with Ministry directorate in planning and implementing strategies for removal/regularization of unauthorized settlers (squatters)
Participates in relocation exercise for persons at risks
Prepares submissions in collaboration with the Director, Social Services for presentation to the Ministry’s executive body on how to deal with matters like ninety (90) day cash sales, now delinquent and other issues that would reduce arrears
Liaises with homeowners and community groups through community development officers with a view to offer counseling and other steps required to achieve voluntary compliance
Approves arrangements made by compliance and investigation officers with delinquent householders for payment of arrears in installment
Utilizes occupancy surveys to inform the arrears and recovery programme
Conducts damage assessments
Conducts site visit to assess housing needs and monitors compliance listing
Prepares submission to reduce and/or write off interest rates, and makes recommendation for rent free occupancy for persons not able to afford payment
Liaises with the Legal Services Department for preparation of Legal Notices to request payment, Demand Letters, Letters of Possessions and Letters of Evictions
Manages payment arrangements to ensure that payments are received as scheduled
Reviews and evaluate information from various sources to determine what actions are available for debt resolution
Persuades, influences and motivates customers to resolve existing delinquencies and comply with payment requirements.
Required Knowledge, Skills and Competencies
Knowledge in Ministry and Central Government operational procedures
Excellent knowledge of Housing Act, regulations and guidelines
Excellent knowledge of public or community relations
Knowledge of the Financial Administration and Audit (FAA Act)
Excellent knowledge in implementing social development programmes
Knowledge of Property Management/land use
Knowledge of debt management
Excellent knowledge of conflict resolution techniques
Excellent communication and human relations skills
Excellent problem-solving and decision making skills
Working knowledge in the use of computer applications
Employs initiative and is results driven
Customer relations skills
Minimum Required Qualification and Experience
Bachelor’s Degree in Business Administration with a finance or marketing major or equivalent qualifications
Training in Investigative Techniques
Five (5) years working experience with two years in a similar capacity
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