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Tax Administration Jamaica (TAJ), the largest tax collecting Authority in Jamaica, is seeking a suitably qualified candidate to apply for the following position:
Compliance Officer (Level 4)
Job Purpose
To execute and maintain the collection of outstanding revenue, on assigned, medium priority cases which include accounts receivable in respect of liabilities for all tax types within the geographical area for which the Tax Office is responsible.
Key Responsibility Areas
Technical and Professional Duties
Processes and monitors assigned taxpayers’ accounts for medium priority cases as well as all Property Tax and Local Government fees;
Issues reminders/Form 13 or makes phone calls to taxpayers who are non-compliant;
Conducts field visits and monitors compliance listing;
Conducts interviews with taxpayers and/or representatives both inside and outside the office to collect taxes due, secure delinquent returns and initiates corrective actions;
Organizes and monitors payment arrangements to ensure that payments are received as scheduled;
Reconciles accounts based on payments made;
Reviews and evaluates information obtained from various sources (i.e. Tax Returns, asset searches, departmental records) to determine what actions are available for debt resolution;
Secures and analyzes financial information from taxpayers and third parties such as statements received on bankruptcies and receiverships and compares with internal information;
Verifies assets, liabilities, sources of income and expenses reported;
Secures full payment, arranges for instalment agreements or reports accounts currently not collectable;
Recommends enforcement actions when taxpayers neglect or refuse to satisfy liabilities;
Persuades, influences and motivates taxpayers to resolve existing delinquencies and comply with filing and payment requirements;
Compiles asset information to assist in the collection of taxpayers’ indebtedness;
Negotiates contentious filing issues with taxpayer or registrant with a view to ensuring fairness in the application of the law;
Recommends changes to improve policy or programmes to obtain better compliance from non-filing/non-registrant taxpayer;
Interviews taxpayers to obtain and analyze information pertaining to the taxpayer’s financial condition and explains delinquent tax liabilities;
Provides business counsel to help the taxpayer choose a positive course of action to resolve current liabilities and prevent future delinquencies;
Determines collection ability of accounts through financial analysis and asset evaluation;
Produces the necessary documentary evidence for court cases and testifies as expert witness in criminal prosecutions to sustain the Government’s position;
Participates in periodic compliance surveys to identify unregistered taxpayers, unreported income and persuades unregistered taxpayers to become compliant;
Investigates applications for relief, exemption and waivers of Property Tax and makes recommendations;
Prepares warrant of distress for the court’s signature if taxpayer defaults on judgement order;
Identifies those accounts which require specialized knowledge and makes referrals for resolution;
Accounts for the funds collected and ensures that there is no loss to the Government of Jamaica;
Performs other related duties assigned by the Manager Compliance.
Required Competencies
Specific Knowledge
Excellent knowledge of all the relevant tax laws, regulations and guidelines;
Excellent knowledge of Tax Administration Jamaica’s operations and functions;
Good knowledge of the Financial Administration and Audit (FAA) Act and other financial regulations and guidelines;
Working knowledge of standard business operations and commercial practices;
Working knowledge of computer systems and relevant applications;
Required Skills and Specialised Techniques
Excellent judgement, and analytical skills;
Excellent communication and team building skills;
Excellent negotiating and persuasive skills;
Excellent interpersonal skill;
Very good time management skill;
Proficient in the use of Microsoft Word, Excel.
Qualification and Experience
B.Sc. Degree in Business Administration or Accounting or the equivalent qualifications;
Two (2) years’ work related experience.
Working Conditions
High level of risk in dealing with hostile taxpayers;
Irregular working hours at times;
Numerous critical deadlines;
Exposure to dust, dirt and inclement weather conditions;
Travel (50% – 60%).
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