WebsiteMinistry of Industry, Commerce, Agriculture and Fisheries
The Ministry of Industry, Commerce, Agriculture and Fisheries (MICAF) invites applications from suitably qualified individuals to be assigned to/fill the following post in the Information and Communication Technology Unit:
Data Control Supervisor (MIS/IT 3)– (Not Vacant)
Under the direct supervision of the Director (MIS/IT 7), the Data Control Supervisor (MIS/IT 3) ensures the correct use of computer and peripherals for the input of data and information, production of reports and performs basic administrative functions in the Unit.
Develops and maintains a proper filing system to facilitate easy access, retrieval and security of files;
Controls the movement of files between the Director, staff of the Unit and other Departments;
Maintains a log of incoming and outgoing correspondence, reports and source documents;
Organizes Staff Meetings, prepares Minutes and disseminates information within the Unit;
Manages the personal files of employees of the Unit and updates leave applications and bio-data for Director’s signature;
Answers Helpdesk telephone, logs requests, dispatches User Support Technicians and maintains appropriate service records;
Monitors the Helpdesk Platform and assigns tickets to appropriate staff member, directly or after consultation with Director or respective Manager, where necessary;
Prepares reports and performs other duties as directed by the Director.
Maintains a log of source documents entering the Unit for processing;
Examines and interprets source documents and user manuals for the establishment of databases and computer files;
Keypunches and verifies data and text according to source documents and keypunching instructions;
Consults with Programmers/Systems Analyst/Applications Manager to define and resolve problems in entering data or text and/or running computer programmes;
Assists Data Entry Technicians to define and resolve problems in entering data or text and/or running computer programmes;
Produces computer processed outputs;
Examines computer outputs for accuracy and completeness;
Reports any malfunctioning of computers and peripherals;
Documents and reports all problems and causes for interruption in the processing of data and information and the production of reports;
Trains Data Entry Technicians (permanent or contracted) in the interpretation of source documents, keypunching instructions, editing and coding documents, keypunching and verifying data and producing reports;
Reviews the work of Data Entry Technicians for completeness and accuracy.
Monitors and evaluates the performance of Direct Reports, prepares Performance Appraisals and recommends and/or initiates corrective action, where necessary, to improve performance and/or attain established personal and/or organizational goals;
Participates in the recruitment of staff for the Division/Unit and recommends transfer, promotions, termination and leave in accordance with the established Human Resource policies and procedures;
Provides leadership and guidance to Direct Reports through effective planning, delegation, communication, training, mentoring and coaching;
Ensures the welfare and developmental needs of staff in the Division/Unit are clearly identified and addressed;
Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and Organization’s goals.
Performs other related duties as instructed by the Senior Director, Human Resource Management and Development from time to time.
Required Knowledge, Skills and Competencies
Good oral and written communication skills
Ability to work in a team
Good interpersonal skills
Customer and Quality Focus skills
Knowledge Microsoft Operating Systems and Office Applications
Knowledge of Office Administration and Procedures
Possess Data and Document Management skills
Minimum Required Qualification and Experience
Diploma in Computer Science or its equivalent from a recognized tertiary institution;
Two to three (2-3) years’ experience in related field;
Secondary level education with minimum of four (4) CXC of GCE ‘O’ Level subjects, including Mathematics and English Language;
Three to four (3-4) years’ experience in related field.
Special Conditions Associated with the Job
There are critical deadlines to be met;
Exposure to computer monitor for long periods.
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