WebsiteThe Department of Correctional Services (DCS)
To Serve and To Guide
Department of Correctional Services invites applications from suitably qualified candidates to fill the post of:
Director, Management Information Systems (MIS/IT 7)– Management Information Systems Branch
Job Purpose
The incumbent administers all aspects of Information Systems throughout the department, ensuring a coordinated process and the appropriate choice, procurement, installation and maintenance of modern and relevant technology to achieve organizational goals. Conducts research on technological developments to identify innovations, determine feasibility and appropriateness; analyses systems and processes to enable technological improvements in management and communication: specifically, the timely dissemination and retrieval of information between stations and to advise the Commissioner and Senior Managers accordingly. The duties and responsibilities include but are not limited to the following:
Key Responsibilities
Technical/Professional Responsibilities
Advises Senior Managers in the review and development/access of programs, and software packages appropriate for different hardware platforms and programs that will give appropriate management support;
Advises the Executive on technological developments/needs of the Department and innovations that can increase efficiency of operations;
Audits network resources, ensuring that the integrity and security of the systems are optimized;
Manages the integration of the local area network with the wider area network in order to sustain a conductive computer environment in Head Office, and its peripherals;
Develops specifications and identify sources for all PCs, hardware, software, and computer accessories to be acquired by the Department to ensure quality, consistency and compatibility.
Management/Administrative Responsibilities
Analyses system usages, recommends and initiates improvements to the info systems, network system, and system programming task, by establishing inputs, outputs, interfaces, process requirements and setting new parameters;
Directs the integration of the local area network with the wider area network in order to sustain a conductive computer environment in Head Office, and its remote locations;
Ensures the security of the Department’s computer networks by maintaining user authorization files, and devise measures that will prevent/reduce unauthorized access to the system, and data;
Directs, and monitors network maintenance to ensure optimum uptime, and reliable performance;
Establishes, where possible, appropriate linkage to the internet, and telecommunication systems and ensures their proper usage to contain cost and improve communication within and without the Department;
Supervises the installation of system, and application software and tools;
Sources and evaluates new technology to be employed, and ensures that users are appropriately trained;
Prepares the Unit’s Corporate and Annual Operational Plans;
Represents the Department of Correctional Services at meetings on matters relating to Information Technology within the Ministry of National Security, other Ministries/Departments and Internationally;
Conducts timely site visits to monitor compliance and efficiency;
Liaises with Data Communications and Technology providers to ensure appropriate installation and maintenance of service(s);
Provides technical support during emergencies;
Develops a disaster recovery plan (including the backup and recovery of software and data);
Implements Risk Management by developing strategies to manage it and mitigate risk by using managerial resources;
Directs the technical facilities of the Operations’ Unit (which control the CCTV Surveillance Computer Systems and the generation of daily Situations Reports);
Provides technical support for the Electronic Tagging and Monitoring of offenders and ensure that the computer systems in the Monitoring Room of the Operations Unit supply the functional dependency required for successful offender tracking;
Manages the Integrated MIS technical requirements which comprises of a custodial and noncustodial solution, which includes the central server at HQ, the remote backup site and Correctional and Probation Services locations island-wide
Specific Knowledge & Skills
Local and Wide Area Networks Planning and Implementation
Information Technology Systems and Databases Planning and Implementation
Information Security Management
Excellent managerial and organizing skills
Good analytical and problem solving skills
High level of integrity and confidentiality
Excellent presentation skills
Good process design and implementation skills
Performance management and improvement skills
Ability to manage workloads and prioritize amongst conflicting demands
Excellent innovation skills
Ability to analyze and interpret information for decision making
Excellent Project Management skills
Minimum Qualification and Experience
Bachelor’s Degree in Management Information Systems or equivalent;
At least five (5) years working in Information Technology;
At least five (5) years at the managerial level;
Hands-on experience in the implementation of at least three (3) major computerized systems
Special Conditions Associated with the Job
May be required to work beyond the normal working hours
Maybe required to work on weekends and public holidays
Required to travel locally and internationally
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