WebsiteThe Accountant General’s Department (AGD)
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The Accountant General’s Department is inviting applications from suitably qualified persons to fill the following vacant position:
Hardware Engineer (MIS/IT 5)
Job Purpose
Reporting to the Manager Infrastructure Operations, the Hardware Engineer is responsible for the maintenance and support of all computer hardware within the Treasury’s operations. The incumbent oversees the configuration and installation of the relevant computer systems, servers, Uninterrupted Power Supply (UPS), Power Distribution Units (PDU), rack management as well as peripherals including keyboards, mouse and printers; and the troubleshooting and testing of computer hardware. The incumbent is responsible for day-to-day maintenance and support of the hardware and power aspects of the computing environment to ensure consistency in the safety, reliability, performance and quality of hardware and power systems. The incumbent evaluates existing computer systems and improves models, and designs hardware and infrastructure solutions to meet the AGD’s and other stakeholders’ emerging needs.
Key Responsibilities
Understands user requirements;
Designs, develops and implements safe, effective and reliable hardware and infrastructure solutions;
Updates systems by improving the components, layout and design of computers for increased efficiency, increasing speed and function;
Updates existing computer equipment so that computer hardware components work together with the latest software developments, in collaboration with software developers;
Conducts research on technology trends and submits reports and recommendations on significant findings for follow-up evaluation;
Researches and documents on the technical specification, security and environmental implications of devices to be included in the Treasury’s computing environment;
Assesses various information technology systems in determining their suitability;
Assists in the technical evaluation of tenders/bids from vendors/contractors for the supply and/or installation of products and/or services;
Monitors and manages the implementation activities of contracted vendors/suppliers for the proper installation and servicing of hardware and power systems;
Tests hardware and power systems to ensure that a quality solution is accepted;
Establishes security levels and ensures they are adhered to;
Monitors and captures relevant environment statistics using available tools;
Tracks and analyses resource utilisation for capacity planning;
Ensures Hardware and power availability for application systems;
Ensures availability of all sufficient resources to assure system availability (spares, support agreement, power supply);
Monitors hardware and power infrastructure performance and troubleshoot problem areas as needed;
Carries out the regular preventative maintenance activities for supported equipment;
Effects the necessary repairs, replacement and relocation of hardware;
Monitors and tests power system performance and provides power system performance statistics and reports;
Identifies and implements industry standards, best practices and emerging technologies to manage and monitor access to and use of hardware and infrastructure, and to create/promote new directions/advances in computer hardware/systems for the Treasury and stakeholders;
Maintains knowledge of computer engineering trends and new technologies.
Qualification
A Bachelor’s Degree from a recognized institution in Computer Engineering OR equivalent
Essential Knowledge and Experience
At least 6 years’ experience, in a related technical IT position.
Experience in hardware and power system design, configuration and maintenance.
Competencies
Functional understanding of project management principles and their application to Infrastructure projects.
A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT.
Excellent understanding of multi-disciplinary nature of IT solutions.
Ability to see the “big picture” across such areas as private and public hosted infrastructure and services, identity management, security, telecommunications, enterprise storage, and end user experience.
Demonstrated ability to apply technology solutions to business problems.
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