WebsiteThe Post and Telecommunications Department (Jamaica Post)
The Post and Telecommunications Department invites applications from suitably qualified individuals to fill the following vacant post:
Inspector (PTO/PMA 2)
Job Purpose
Under the direct supervision of the Operations Managers- Letter, the Inspector is responsible for the overall management of the Zip Mail Hub, ensuring that mail items are processed and dispatched effectively and efficiently.
Key Responsibilities
Deploys staff to meet changing work flow;
Ensures mail transfer procedures are maintained;
Examines Balance Sheets at the end of each shift for discrepancies;
Ensures that all Zip Mail received are updated on JM tracker;
Ensures that office of origin are notified as it relates to any discrepancies;
Reports irregularities to Zip Mail Coordinator;
Prepares monthly reports on Zip Mail Hub performance;
Liaises with customers, Regional Managers and Branch Managers regarding Zip Mail deliveries;
Ensures that security seals are signed for and properly recorded;
Ensures that delivery slips are updated timely and filed accordingly;
Ensures that mail are physically handed over from one officer to another and signatures are obtained;
Ensures the balance sheets are balanced at the end of each shift;
Performs any other related duties delegated by the supervisor.
Technical/ Professional
Verifies mail to ensure accuracy before bags are sealed;
Submits monthly statistical reports to Operations Manager;
Submits reports to Operations Manager and Security Unit regarding mail irregularities;
Repairs damage mail, affix bad condition/tape rubber stamp and initial;
Ensures that seal numbers and Zip Mail being handed over from one shift to the next are recorded;
Ensures that Zip Mail bags including on-hand bags are delivered to supervisor in Main Register Section to be secured in Vault;
Collects, collates and safeguard information, data, evidence in all its various form and disseminate to those authorized on a need to have, know basis.
Required Knowledge, Skills and Competencies
Good oral and written communications skills
Good planning and organizational skills
Good Interpersonal skills
Good leadership skills
Good team building skills
Good customer service skills
Good use of Initiative
Good problem solving and decision making skills
Good records management skills
Knowledge of UPU Standards
Knowledge of the relevant regulations, policies and procedures governing the organization
Minimum Required Qualification and Experience
Certificate/Diploma in Public Administration/Management Studies, Business Administration or equivalent in Business Administration or related field
Certificate in Customer Service
Certificate in Supervisory Management
Two (2) years’ work experience
Proficiency in Microsoft Office Suite
Special Condition Associated with the Job
Work on a shift system
High risk environment
Exposure to criminal activities with local, regional and international reach
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