Hi, We're Centerfield. Centerfieldis a cutting-edge digital marketing and sales technology company headquartered in the heart ofSilicon Beach with additional offices in New York, Boston, Florida, and Jamaica. Our growing organization continues to impact the AdTech space by providing end-to-end customer acquisition services and analytics for our high-profile clients, while also successfully tailoring every step of the customer's shopping experience.
How do we do this? Centerfield develops intelligent Big Data driven marketing and sales technology which drives more than two million sales each year for brands such as AT&T, Sprint, ADT, Spectrum, and CenturyLink. Our technology platform, Dugout , combined with our leading consumer guides and 1500 person sales and retention center deliver new customers at scale to top residential services, business services, and telecommunications brands worldwide.
Were always interested in expanding our team with top talent. Our creative work environment allows for innovative ideas and encourages a collaborative team culture... make sure to check out our perks below!
The Leadership Development Manager is responsible for assessing, designing and implementing learning and performance development solutions including workshops, programs, online resources, tools and more for a variety of contact center audiences. Reporting to the Senior Vice President of Sales Center Operations, The Leadership Development Manager, will have the unique opportunity to help in the teams continued efforts.
In this role, the majority of your time will have you facilitating workshops and programs at our Market office. Youll also be developing, delivering and managing leadership development projects and programs world-wide, driving team and individual learning and leadership development initiatives. You will be a trusted partner to the Sales and Training leadership team, Instructional Designers, HR Business Partners, people leaders and individual contributors.
More specifically the Leadership Development Manager will:
Work across Sales and Training leadership teams, Instructional Designers, HR Business Partners, people leaders and individual contributors globally to assess needs and roll out learning programs or other appropriate solutions to develop performance, leadership or team effectiveness
Partner in the design and ongoing execution of our new leadership development program
Deliver live or virtual workshops on a variety of learning topics
Develop learning materials (e.g. decks, workbooks, case studies, simulations)
Ensure all program content and materials are kept updated, enhanced and always relevant
Collaborate on enhancing our learning & leadership development brand and innovative marketing ideas for our services
Evaluate individual leader best practice execution and effectiveness, providing detailed analysis and development plans to said individuals and their supervisor
Demonstrate concepts and tactics of leadership training in training and real-world environments
Do other new, fun and innovative stuff we havent thought of yet
You should apply if you:
Have an entrepreneurial spirit; thriving in high-energy, fast-paced environments
Believe that cross-functional collaboration, great internal customer service and a one-team mentality are critical for success
Are approachable and down to earth
Enjoy being very hands-on and have a roll up your sleeves mindset with the ability to be a driver and change agent in an organization
Possess excellent interpersonal, communication, presentation, and negotiation skills for a wide variety of audiences
Are innately curious and love finding solutions and solving problems
Are highly adaptable, must be nimble and move with speed
Fail fast and recover quickly, learning from failure
Have the ability to work collaboratively and well with strong personalities driven by a passion to perform to their highest potential
Inspire others to action and sets clear direction
Can operate independently and manage large teams and operations remotely with limited executive direction
Are passionate to drive results, but able to weather challenges and maintain enthusiasm, composure and drive impact during stressful situations
Can adapt schedule to drive maximum impact in role (hours, days, etc.)
Naturally jump in to help colleagues solve problems and welcome others to help you, too
Get stuff done - You do what you say you will do
Can balance promoting new ideas with maintenance and renewal of what already exists
Are a confident and engaging facilitator in small and large group settings
Have a passion for developing global talent at all levels
Expected Experience
3+ years in a fast pace, expanding company
3+ years of team and company-wide training and leadership development experience
3+ years of blended instructional design experience including assessing needs, partnering with subject matter experts, designing experiential learning content and programs, facilitating live and virtual courses and measuring outcomes
Bachelors or Masters degree in Organizational Psychology, Organizational Development or other related field an asset - Experience counts more!
To learn more, visit us Here .
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/ .
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
