WebsiteThe Accountant General’s Department (AGD)
Service with excellence....touching the life of every Jamaican
The Accountant General’s Department is inviting applications from suitably qualified persons to fill the following vacant position:
Manager Systems Operations (MIS/IT 6)
Job Purpose
Reporting to the Director Information Technology, the Manager Systems Operations will ensure the development, implementation and maintenance of information systems and related software and databases that supports them.
Key Responsibilities
Participates in the development, tracking, and optimizing of short-term and long-term Information Systems budgets for the Unit;
Informs and advises on technical and Information Systems requirements, and offers users appropriate support and advice;
Ensures the smooth running of all Information and Communication Technology (ICT) systems, including anti-virus software, print services and email provision while ensuring that software licensing laws are adhered to, and securing data from internal and external attack;
Conducts technical needs analyses for technology based information systems solutions to satisfy the requirements of the AGD, MOFPS and MDAs;
Oversees the design and development of information systems solutions which utilize cutting edge technology and modern state of the art, best practice system delivery;
Oversees the design of technical specifications and programming of application components for distributed applications;
Facilitates the assessment process for departmental workflows, processes and definition of data requirements, and conducts relevant cost-benefit analysis;
Ensures that automation solutions are incorporated to enhance the efficiency of the operations of the AGD, MOFPS and MDAs in the provision of systems applications;
Provides secure access to the network for remote users;
Assesses and anticipates systems requirements and recommends appropriate actions and resources; researching and installing new systems;
Ensures the development and implementation of a customer service platform for the AGD and its stakeholders utilizing web enabled security controlled access portals, popular social media interfaces and mobile friendly applications/platforms;
Ensures the development, design and maintenance of the website and intranet utilizing cutting edge technology, best practice, portals for direct access based on security profiles with appropriate links and interfaces;
Ensures the scheduling and conducting of upgrades and security backups of hardware and software systems;
Participates to ensure that best prices are negotiated with vendors for replacement/new IT solutions;
Manages crisis situations, which may involve complex software problems
Prepares appropriate technical and end user documentation for the Unit and other stakeholders in new and enhanced systems/application programmes delivered by the unit;
Ensures the delivery of requisite training programmes in state of the art facilities for the Treasury and other MDAs on new and enhanced systems/applications deployed by the unit as well as upgrades to the Government’s Integrated Financial Management Information System (GIFMIS), CTMS, and other IT systems and portals deployed by the GOJ;
Keeps current with emerging IT trends, and current dominant technologies;
Provides periodic reports as required;
Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment;
Provides new staff with PC/account setup and orientation;
Monitors security compliance in accordance with established standards, policies and procedures.
Qualification Essential
Bachelor’s Degree from a recognized institution in Information Technology or equivalent
Incumbent must have technical expertise in IT Systems and Systems development
Desirable
Post graduate degree
Certification from a recognized IT certifying body
Essential Knowledge and Experience
Comprehensive and technical knowledge of IT Architecture, and Technology;
Knowledge of cutting edge IT direct service delivery through on line web enabled portals, use of popular social media and mobile platforms and interfaces;
Knowledge of cutting edge technology enabled automated help desk operations;
Knowledge of computer systems audit;
Knowledge of the various related guiding Acts, Laws and Regulations;
Demonstrated ability to apply technology solutions to business problems;
At least 8 years’ experience working in a managerial capacity in a technical IT position;
Proven experience in IT leadership, IT architecture development, organizational enhancement, technology enhancement, and vendor management;
Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, database administration and other related IT systems;
Proven experience in IT leadership, IT architecture development, organizational enhancement, technology enhancement, and vendor management.
Competencies
Demonstrated ability to apply technology solutions to business problems.
Proven and advanced skills in project management.
