Caribbean HR Solutionsis the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO and Payroll services. On BEHALF ofOUR CLIENT, Shyft Moving, we solicit candidates to apply for the following role:
Pre-Sales Representative- WFH (Shyft Move Coach)
We are looking for a friendly, well-spokenPre-Sales Representative(Shyft Move Coach) to drive growth. The Move Coach responsibilities include constant communication with potential customers through calls/texts/emails and advising them on how to best utilize our services. This includes setting up appointments for the Inside Sales team and/or helping people with their needs at the destination by referring our partnerships to them.
You will use your communication skills to cultivate strong relationships with customers, from the first contact until you hand off that customer. If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you.
Responsibilities:Ability to solicit new potential customers by identifying their potential needs and qualifying their interests and viability to drive sales;
Establish strong rapport with the customer and deliver a legendary experience;
Moving, connecting them to a salesperson, and arranging further communication if/when necessary;
Anticipate needs by studying services and offering to generate referral revenue;
Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward;
Collaborating with sales to ensure the company's goals and targets are met by bringing your A-game to every conversation setting the team member up for success;
Consistently logging each-and-every outreach made via Salesforce to ensure the data integrity is good;
Suggest and implement improvements in the sales process;
Qualify leads from marketing campaigns as opportunities;
Suggest new product features to increase customer satisfaction.
Requirements:Two (2) experience in a sales or customer service environment;
A Bachelor's degree in Sales, Marketing, Business, or related field is a plus, but not required;
Ability to work independently, as well as being a productive team member, delivering solutions and ensuring customer satisfaction;
Strong communication, interpersonal, teamwork, and customer service skills;
Have a strong work ethic and are eager to learn;
Great time management and analytical skills - if you do not have this, it won't work;
Good telephone etiquette and computer literacy skill.
Though we appreciate all candidates, only those shortlisted candidates will be contacted.
