WebsiteAttorney General’s Chambers
The Attorney General’s Chambers invites applications from suitably qualified individuals to fill the following vacant post:
Systems Administrator (MIS/IT 6)
Job Purpose
Under the general direction of the Director, Human Resource Management and Administration, the incumbent is responsible for the design, implementation and maintenance of an effective Information Communication and Technology (ICT) systems within the Department; creating a secure and reliable computing and networking environment including monitoring adherence to approved user policies and security protocols; office automation (including legal research and filing systems); creating and maintaining databases; the implementation and maintenance of a secure platform connection between the Legal Service Units (LSUs) in Ministries and the Attorney General’s Chambers Headquarters (AGC-HQ); the repair and maintenance of equipment and for the delivery of high quality customer service to the users of the Department’s computer network including staff in LSUs in Ministries.
Key Responsibilities
Management/Administrative
Prepares and monitors the Implementation Plan for the introduction of approved ICT Technology;
Ensures that the Department conforms to established Information Technology (IT) policies and standards;
Develops, implements and maintains a comprehensive personal computer policy which is applicable to all Divisions/Units;
Ensures that the Department’s Information Technology Systems are current and relevant by:
– Assessing ICT needs and making recommendations for appropriate interventions
– Interfacing with ICT providers;
Establishes functional relationship with the Ministry of Justice’s Information Technology Unit to obtain timely resolution of technical operational difficulties related to the delivery of service;
Establishes external linkages with ICT service providers and relevant Government Agencies;
Develops and maintains high standards of Customer Service relations by:
– Interfacing with users at Head Office and in the Legal Service Units (LSUs) to develop rapport and facilitate easy communication
– Monitoring the technology training and staff development needs at head office and in the LSUs with a view to providing individual and group training as required;
Coordinates the purchase of new equipment and liaises with vendors accordingly;
Maintains an inventory of the network equipment;
Provides leadership, guidance and training to Direct Report;
Manages the development of Direct Report through the preparation of Performance Appraisals and recommends training and development programmes;
Ensures Direct Report is aware of and adheres to the policies, procedures and regulations of the Department.
Technical/Professional
Analyzes business processes and designs system and user requirements to ensure that the Attorney General’s Chambers’ Information Technology Systems are current and relevant;
Plans, designs and implements Local and Wide Area Networks (LAN & WAN) including network servers, hubs, routers, switches, workstations and other peripheral devices;
Installs and configures network servers for email, internet, web and intranet services;
Recommends and implements the use of new development platforms and hardware systems;
Collaborates with Ministries, LSUs and AG’s Chambers Units to support seamless transition to new software and hardware, as applicable;
Collaborates with Ministry ICT Units to troubleshoot and resolve network and general ICT issues that impact communication between HQ and LSUs;
Conducts Risk Assessments to identify user vulnerabilities and collaborates with the Ministry of Justice (MOJ) MIS for mitigation/elimination of identified risks;
Devises and implements measures for back-up, system redundancy, virus prevention and disaster recovery;
Ensures that effective systems are implemented to protect the integrity and security of the system;
Manages the Business Communication Management (BCM) System consisting of four (4) gateways connected to the wireless network by ensuring checking of:
– Physical wiring of network status daily to ensure optimum operation
– The software daily to ensure the efficiency of the programme;
Supervises the installation of servers, computers and peripherals within the Department as well as within LSUs as required;
Ensures the effective and timely maintenance of all Information and Communication Technology equipment including telephone systems and handsets, computer systems and hardware such as printers, scanners, fax machines and photocopiers;
Ensures the security of the ICT platform by monitoring user access to ensure that no illegal or prohibitive software is installed or that incoming and outgoing access to the intranet/internet is not compromised;
Ensures the timely installation, configuration and distribution of new hardware and software;
Ensures the development and implementation of a comprehensive maintenance programme for all ICT equipment;
Provides quality user support and troubleshoots systems problems;
Performs any other related duties assigned by the Director, Human Resource Management and Administration from time to time.
Required Knowledge, Skills and Competencies
Functional/Technical
Expertise in systems development
Sound knowledge of web technologies and design
Sound knowledge of management principles and practices
Knowledge of LANs and WANs, network design, implementation and maintenance
Good database management skills
Ability to work independently
Core
Good oral and written communication skills
Excellent analytical and problem-solving skills
Excellent organizing and time management skills
Effective customer service skills
Minimum Required Qualification and Experience
Bachelor’s Degree in Computer Science, Telecommunication Network or Electrical Engineering/Electronics or equivalent from a recognized tertiary institution;
Four (4) years’ experience in related field;
Diploma in Computer Studies or equivalent from an accredited tertiary institution;
Four (4) years’ experience in related area.
Certifications such as Microsoft Systems, Cisco, CCNA or CISA would be an asset
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